Transfer Agent System

Phoenix American Financial Services

The Syndicated Tracking And Reporting (STAR) System
with Expanded Marketing and Sales (XMS) Capabilities

Taylor Made for Alternative Investment Funds


The Universe at Your Fingertips

STAR-XMS puts sophisticated business analytic capabilities at your fingertips. The insight you can gain by using STAR-XMS is limited only by your curiosity. With a simple point and click, sort by rep or region, time frame or territory, product or purchase and get the exact view of your business that you need to make the decisions that make a difference. All reports are available as PDF, HTML, Excel, Word or CSV files. Report parameters can be saved, scheduled for recurrence and distributed with access security by job class.

Individualize your display, deliver reports wirelessly and instantly via email or mobile device, or schedule delivery to any distribution list. With STAR, it's up to you. This powerful, intuitive easy-to-use system surpasses any utility in the business. With STAR-XMS, there is nothing you can't do and no information you can't access regarding your funds, dealers and investors. Simple, clearly formatted pages give you instant insight into any aspect of your business at the click of a mouse.

  • Track sales per month – by broker/dealer, wholesaler, rep or territory

  • Rank transactions by state – for broker/dealers and advisers across all funds over any time frame by total sales or number of sales

  • Sort all or select territories by sales over multiple reporting periods

  • Rank wholesalers by transactional sales detail for multiple sales periods

  • Compare product profitability by fund type

The Syndication Tracking and Reporting (STAR) system has been totally reinvented for today and beyond. STAR-XMS is a dynamic web-based relational database. Drawing on decades of industry experience and extensive user input, the professionals at Phoenix American designed the state-of-the-art STAR-XMS system with both the needs and the aspirations of their clients in mind.

STAR offers everything you expect from an investment administration solution and so much more. The limitless potential of what a transfer agent can do is built into STAR. Marshaling all your investor and transaction information, STAR puts every facet of our transfer agent services at your fingertips: searchable, sortable and trackable. Not just a spruced-up version of your grandfather's transfer agent, STAR is information in action.

STAR-XMS provides clients with numerous and diverse standard reports, giving you a wide array of viewpoints into the workings of your business. Whether trends, averages, nets or rankings, STAR-XMS gives you the vantage point you are looking for. Better yet, each standard report is customizable using dozens of available data points for the specific focus you need.

Maximize Shareholder Value

Your company deserves solutions that deliver value. With STAR-XMS you will be able to streamline tasks and leverage information to boost sales and reduce costs in every area of your enterprise.

  • Stay Informed with online scripting and tracking of calls, questions and requests

  • Get Easy Access to histories, K-1s, 1099s, distributions, commissions, transfers and confirmations

  • Focus on Your Core Business with automated compliance and Blue Sky Tracking

  • Process Accurately and Efficiently - with full-featured commissions and distributions, bank account reconciliations, proxies and more

  • Rest Assured your data is protected with comprehensive database back-ups, state-of-the-art security protection, hardware and software maintenance, system monitoring and disaster recovery. Phoenix American is an SEC registered Transfer Agent audited annually by an independent accounting firm in compliance with SEC rules.

  • Look to the Future with Phoenix American's expanding alliances with broker dealers, clearing firms like DTCC and NSCC, and the growing capabilities of STAR to expand our clients' options and ability to succeed